We offer a range of delivery options including Collect in workshop, European and International. If you have specific delivery and shipping needs please contact our team. (connecter directement au mail)
Collect in workshop free of charge
- Luxembourg: 5,00€ (free shipping for orders over 200€)
- Europe: 10,00€ (free shipping for orders over 350€)
- International: 20,00€ (free shipping for orders over 400€)
Luxembourg VAT (sales tax, 17%) is automatically deducted during checkout for all orders shipped to non-EU countries. Customs duties and/or local taxes are the buyer’s responsibility. It is not our policy to write down value of any shipped goods in order to avoid customs.
All orders will be shipped through Post Luxembourg. Delivery time is between 2-10 working days worldwide – depending on the destination.
Please note that during sale and holiday periods there may be some delay in the dispatch of orders.
If you have any problems or questions about delivery and shipping needs please contact our team.
23, rue de Koerich
We want all our customers to receive high quality products. If there is something wrong with the product you have received or if your delivery is not identical to your order (wrong product or if a product is missing), please contact our team. (connecter directement au mail)
If you send us an email, please include as many details as possible including your order number as well as a picture if there is something wrong with one of the products.
If you are not completely satisfied with your product, simply return the unused product(s) in its original unbroken packaging within 14 days of receipt for a refund.
Return shipping costs are for the returning party.
When we receive the product, we will refund the value of the purchased product, but not the original freight.
All products must be returned in their original packaging with all enclosed documentation and the packaging cannot be broken or in any other way damaged – neither can the product. Otherwise it will not be possible to obtain a refund.